Returns and Exchanges

All sales are final

Every Ombroux piece is finished by hand in our Philadelphia atelier. For this reason, all sales are final and we do not accept returns or exchanges. This includes ready-to-wear, bridal, haute couture, accessories and sale items.

Before you order

We are glad to help you choose. Please consult our Size Guide or contact us before purchasing so we can advise on fit, fabric and care.

Damaged or incorrect items

If your order arrives damaged or is not the piece you ordered, please contact us within 3 days of delivery with your order number and photos. We will review it promptly and make it right.